Privacy Policy for Dr. Phones
Effective Date: 19 October, 2024
At Dr. Phones (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (https://drphones.ca), interact with us, or use our services. Please read this policy carefully to understand how we handle your data.
Information We Collect
We collect personal information in order to provide and improve our services. This includes:
- Name
- Email address
- Phone number
This information is collected when you submit a query or contact form on our website. We do not collect payment details, credit card information, or any sensitive financial data through our website.
How We Use Your Information
The information you provide may be used for the following purposes:
- To respond to your inquiries: If you submit your contact details via our website, we use your personal information to respond to your request and follow up with additional information if necessary.
- Service updates and communication: We may contact you regarding updates to our services or to follow up on inquiries.
- Marketing: With your consent, we may occasionally send you marketing communications about our products and services.
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
Google Analytics and Tracking
Our website uses Google Analytics to help us understand how visitors engage with the website. Google Analytics tracks website traffic and visitor behavior, allowing us to analyze data and improve the user experience on our site. Information gathered includes:
- Device type (e.g., desktop or mobile)
- Pages visited
- Time spent on pages
- General location (not exact address)
We do not collect personal identification information through Google Analytics. You can opt out of Google Analytics by adjusting your browser settings or installing an opt-out browser add-on.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information. Cookies we use include:
- Google Analytics cookies: To understand and track visitor interactions.
- Session cookies: To allow our website to remember your actions during your browsing session.
If you do not wish for cookies to be used, you can adjust your browser settings to refuse cookies. However, disabling cookies may affect your ability to interact with some features of our website.
Storage and Security of Information
We store your personal information on secure servers. We take necessary steps to ensure that your data is protected against unauthorized access, loss, misuse, or alteration. Our website is protected with SSL encryption, ensuring the secure transmission of data between your browser and our server.
Additionally, data submitted through Elementor forms on our website is stored within the WordPress admin area and sent directly to our Gmail account, which is secured with industry-standard encryption protocols.
Third-Party Tools and Services
We use third-party tools and services, including but not limited to:
- Google Analytics: For website traffic analysis.
- Gmail: To receive contact form submissions.
- Google Search Console and Google My Business: To track user interactions related to our business.
These third parties may collect, store, or process your information in accordance with their own privacy policies. We recommend reviewing their privacy policies for more information.
Data Retention
We retain your personal information for as long as necessary to provide you with services or as required by law. If you wish to have your data removed, you can contact us using the information provided below.
Your Rights
You have the right to:
- Access your data: You may request a copy of the personal data we hold about you.
- Rectify your data: You may request corrections to any personal information that is inaccurate or incomplete.
- Delete your data: You may request that we delete your personal data, subject to certain legal conditions.
- Opt-out of communications: You may opt out of receiving marketing communications from us at any time by contacting us.
Children’s Privacy
Our services are not directed toward individuals under the age of 18, and we do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete such information.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes in our practices, legal requirements, or for other reasons. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us:
Dr. Phones
Email: info@drphones.ca
Phone: +1 647-269-3694
Website: https://drphones.ca
