Terms of Service for Dr. Phones
Effective Date: 19 October, 2024
Introduction
Welcome to Dr. Phones! These Terms of Service govern your use of our services. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
Scope of Services
Dr. Phones offers a range of repair services, including but not limited to:
- Smartphone Repairs: Repairs for iPhone, Samsung, and other popular brands.
- Tablet Repairs: Services for iPads and Android tablets.
- Computer Repairs: Laptops and desktops, focusing on hardware and software issues.
- Additional Services: Data recovery, device buy/sell options, and diagnostic services.
Customer Responsibilities
To ensure a smooth repair process, customers must adhere to the following responsibilities:
- Data Backup: All personal data must be backed up prior to repair. Dr. Phones is not responsible for any data loss during the repair process.
- Device Access: Customers should provide necessary passwords or access codes required for repair.
Payment Terms
Free Diagnostics: We offer free diagnostic services. Payment for repairs will be discussed before the commencement of any work.
Liability Limitations
Dr. Phones will not be liable for:
- Further Damage: Any additional damage that may occur during the repair process.
- Lost Devices: Any loss of devices left for repair, regardless of circumstances.
- Data Loss: Any loss of data, including personal information and settings.
Data Protection
- Information Collected: We collect your name and contact information.
- Usage: This information is used solely for repair purposes and communication. We have a privacy policy in place that outlines our data handling practices.
Indemnification
Customers agree to indemnify and hold Dr. Phones harmless from any claims arising from:
- Misuse of Devices: Any misuse of devices or failure to follow repair instructions.
- Breach of Terms: Any breaches of these Terms of Service.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Barrie, Ontario, Canada.
Miscellaneous Provisions
- Amendments: Dr. Phones reserves the right to amend these Terms of Service at any time. Customers will be notified of significant changes.
- Force Majeure: Dr. Phones is not liable for any failure to perform due to circumstances beyond its control (e.g., natural disasters, strikes, etc.).
Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.
